Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Fast, Reliable Fireplace Services Across The Colony
Fireplace services in The Colony typically run $185-$650 depending on whether you need a gas-log tune-up, a damper repair, or full firebox rebuilding, and most appointments book within a few days. We dispatch crews to The Colony from our Dallas-Fort Worth office, which means we’re familiar with the specific chimney problems this city’s older housing stock produces. If your home sits near Lewisville Lake or in one of the original 1970s-1990s subdivisions, your masonry fireplace likely has a clay-tile flue liner that’s now 30-50 years old. Call (469) 240-3101 for a written estimate before any work starts.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
Why Emberly Chimney Cleaners Plano Is The Colony’s Preferred Fireplace Services Company
We’ve completed more than 38,000 chimney inspections and cleanings since 2009, and a significant share of those have been in The Colony’s older neighborhoods where the same era of construction produced the same era of chimney problems. Our Fireplace Services team knows what to expect when we pull up to a home off Main Street or near Stewart Creek: original clay-tile liners, spalling crowns from lake humidity, and dampers that haven’t moved freely in years.
Our technicians are background-checked, uniformed, and assigned by name. You get a text when they’re on the way, their license number is visible on every page, and every job carries the 365-Day Done Right Promise under the Haven Standard. Calls are answered by a live person 24 hours a day, not a voicemail tree.
We don’t do “flashlight inspections.” Every visit includes an NFPA 211 Level 2 camera-scan inspection with a documented photo record, standard under Haven Standard Clause 4 since 2009. You see what we see before anyone recommends a repair.
Our Fireplace Services in The Colony

Gas Fireplace Service
Gas fireplaces in The Colony’s 1980s and 1990s homes were often retrofitted into masonry chimneys never designed for them, or installed with venting configurations that don’t meet current code. We service standing pilot and electronic ignition systems, check gas pressure and burner orifice condition, and verify that the venting path is intact. If your gas logs were added to an original wood-burning firebox, we’ll run a camera to confirm the flue liner can handle the exhaust profile. A typical gas fireplace service in The Colony runs $185-$295.

Wood Burning Fireplace
The Colony’s original tract homes were sold with masonry wood-burning fireplaces as standard amenities, and most have seen decades of North Texas freeze-thaw cycling. We inspect the firebox for cracked refractory panels, check the smoke chamber for creosote buildup, and evaluate whether the original clay-tile liner is still sound. If third-degree creosote glaze is present, mechanical brushing won’t remove it; we price the appropriate treatment in writing before starting. Wood-burning fireplace inspections and sweeps in The Colony typically cost $245-$385.

Fireplace Insert
Inserts are popular in The Colony as a way to improve efficiency in older, drafty masonry fireplaces, but installation errors are common. We see inserts vented into unlined flues, into cracked clay-tile liners, or with improper clearances to combustibles. Our insert services include proper sizing, stainless steel liner installation with DuraFlex or Olympia Chimney materials, and verification that the unit meets manufacturer clearance requirements. Insert work in The Colony generally ranges $2,400-$4,800 depending on liner length and access.

Damper Repair
Dampers in The Colony’s older homes fail predictably: rust from lake humidity, warping from heat, or mechanical seizure from years of disuse. A stuck or missing damper costs you conditioned air year-round and can allow rain, wildlife, and debris into the flue. We repair or replace throat dampers and install top-sealing dampers where appropriate. Damper repairs in The Colony typically run $285-$650; top-sealing damper installations run higher but seal more effectively and include a chimney cap.

Firebox Repair
The firebox takes the direct heat, and in The Colony’s 30-50 year old fireplaces, refractory panel cracking and firebrick deterioration are standard findings. We replace panels, repoint firebrick, and evaluate whether heat damage has compromised the surrounding structure. Firebox repairs in The Colony generally range $485-$1,850 depending on severity and materials.

Fireplace Conversion
Converting a wood-burning fireplace to gas, or switching between vented and vent-free configurations, requires verifying that the existing chimney structure can handle the new appliance. In The Colony, this almost always means a camera inspection of the original clay-tile liner first. We won’t spec a conversion without showing you the flue condition ourselves. Conversion pricing starts around $1,800 and scales with liner work and gas line modifications.

Before
AfterTrusted Brands We Service in The Colony
We source materials through Haven’s buying network to keep customer prices honest: HeatShield for crown repair and smoke chamber parging, Gelco for chimney caps and dampers, and Olympia Chimney for stainless steel liner systems. These parts are stocked for The Colony jobs, so we’re not waiting on freight when your chimney needs attention before the next Blue Norther. Every component carries a written warranty, and every installation is photographed for the documented record required by Haven Standard Clause 4.
Common Fireplace Services Problems We See in The Colony Homes

- Cracked clay-tile flue liners from decades of freeze-thaw. The Colony’s 1970s-1990s buildout used clay-tile liners with a typical 30-50 year service life. Thermal stress from North Texas temperature swings opens longitudinal cracks that let heat and creosote reach combustible framing. We find this on camera, show you the footage, and price relining with DuraFlex or HeatShield in writing.
- Lake-driven humidity spalling crowns and mortar joints. Lewisville Lake sits right against The Colony’s southeastern edge, and that persistent humidity accelerates crown deterioration and mortar joint failure faster than in inland suburbs like Frisco or Prosper. Water paths open into the smoke chamber, rust dampers, and saturate firebrick. We seal crowns with HeatShield and repoint mortar where the damage is still accessible.
- Summer-dormant fireplaces with blocked flues. Fireplaces in The Colony sit idle through long, hot summers while wasps, starlings, and squirrels move into uncapped or damaged flues. On a lake-adjacent street near Stewart Creek, we pulled a chimney cap on a 1980s masonry fireplace and found a starling nest jammed against a cracked clay-tile flue liner, with second-degree creosote flaking off the smoke chamber walls above a rusted damper. We ran a Level 2 inspection on camera, showed the homeowner the spalling crown and failed mortar joints, sealed the crown, repaired the damper, and relined the flue with HeatShield and DuraFlex before the next Blue Norther hit.
- Third-degree creosote glaze after sudden cold snaps. The Colony’s Blue Norther cold fronts can drop temperatures 30-40°F in hours, prompting residents to light fires in chimneys that haven’t been inspected since the previous winter. Long hot summers followed by sudden heavy use produce glazed creosote that a standard brush won’t touch. We identify the creosote class on camera and price the appropriate removal method before starting.
Pricing for Fireplace Services in The Colony, TX
| Service | Typical Range in The Colony |
|---|---|
| Gas fireplace service & tune-up | $185 - $295 |
| Wood-burning fireplace inspection & sweep | $245 - $385 |
| Damper repair or replacement | $285 - $650 |
| Firebox repair (refractory panels, firebrick) | $485 - $1,850 |
| Fireplace insert with liner installation | $2,400 - $4,800 |
| Fireplace conversion (wood to gas) | $1,800 - $3,500+ |
What moves the price: access height, liner length to the roof, creosote severity, and whether the crown or smoke chamber needs work before the main repair. We deliver a written price, written scope, and written warranty before anyone starts - Haven Standard Clause 1, H.A.V.E.N. “Have it in writing.” No exceptions. Free estimates are available; call (469) 240-3101 to schedule.
We Also Serve Cities Near The Colony

Our crews work throughout the northern Dallas-Fort Worth corridor. We regularly provide Fireplace Services in The Colony and also serve Lewisville, Carrollton, Plano, and Frisco. Each city’s housing stock and climate exposure produce different chimney problems, and we adjust our inspection focus accordingly.
Serving The Colony, TX - Our Local Coverage Area
We’re based in the The Colony area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - Fireplace Services in The Colony

Yes. Long dormancy is actually a risk factor, not a reason to skip inspection. In The Colony, fireplaces that sit idle through hot summers often accumulate wasp or starling nests, and clay-tile liners from the 1980s are now past their typical service life. We recommend an NFPA 211 Level 2 camera inspection before the first fire of the season. Call (469) 240-3101 for a free estimate.

The lake-generated humidity along The Colony’s southeastern shoreline accelerates mortar joint spalling and chimney crown deterioration compared to inland suburbs. That moisture opens paths for water intrusion into smoke chambers and damper assemblies, and it compounds the natural aging of 30-50 year old clay-tile liners. We see more crown repairs and relining jobs in lake-adjacent The Colony neighborhoods than in comparable-age housing in Frisco or Prosper. Camera evidence shows the difference on every inspection.

First-degree creosote is flaky, dry, and brushes off easily - common with dry hardwood and hot fires. Third-degree creosote is a shiny, tar-like glaze that mechanical brushing won’t remove; it’s produced by smoldering fires, unseasoned wood, and restricted airflow. We classify what we find during the camera inspection and show you the footage. Third-degree glaze requires chemical treatment or rotary removal, priced in writing before treatment begins. Call (469) 240-3101 if you’re unsure what your flue contains.

We service all three. Gas fireplaces, wood-burning fireplaces, and fireplace inserts each present different venting and safety considerations, especially in The Colony’s older homes where original masonry chimneys may have been adapted for appliances they weren’t designed for. Every service call includes the Level 2 camera inspection to verify flue compatibility. Written pricing covers whichever system you have.

An NFPA 211 Level 2 inspection includes a camera scan of the full flue liner, evaluation of the smoke chamber, firebox, damper, crown, and exterior masonry, plus accessible clearances to combustibles. On The Colony’s 1970s-1990s chimneys, we’re specifically looking for cracked clay tiles, spalling mortar, crown deterioration from lake humidity, and evidence of water intrusion. You receive a documented photo record of everything found - Haven Standard Clause 4 requires this on every job. Nothing is recommended without camera evidence you can see yourself.
Written by Corrine Halstead, Owner at Emberly Chimney Cleaners Plano, serving The Colony since 2009.






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