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(469) 240-3101Plano, TX 75025
Contact Emberly Chimney Cleaners Plano - Free Chimney Cleaning Estimate in Plano
Call us at (469) 240-3101 and you’ll reach a live coordinator who can book your free chimney assessment, usually within the week. There’s no hard sell, no pressure to decide on the spot, and no charge just to find out what your chimney needs. We’ll ask a few quick questions about your fireplace or appliance, suggest a time that works, and send a confirmation with your technician’s name.
What Happens When You Call
Step 1: We answer and listen. A live coordinator picks up during our operating hours, takes your address in Plano or nearby, and notes what type of fireplace or appliance you have. If you’re unsure, we’ll walk you through it. We’re not trying to close a sale on the first call - we’re making sure we send the right technician with the right equipment.
Step 2: We schedule your assessment. You’ll get a real arrival window, not “sometime Tuesday.” The day of your appointment, you’ll receive a text when your technician is on the way. This is standard under Clause 2 of the Haven Standard: arrive on schedule, with a named tech, and communicate.
Step 3: You get a written estimate. After the camera inspection, your technician shows you exactly what the flue looks like and explains any findings. Then you receive a flat-price, written scope of work before anyone starts. Clause 1 of the Haven Standard: have it in writing - price, scope, and warranty.
Step 4: We complete the work and document it. Approved work is done on the spot or scheduled at your convenience. You leave with photos, readings, and a record of what we found and what we did. Clause 4 of the Haven Standard: evidence on every job.
Why Plano Homeowners Call Us First

- We know Plano’s chimneys. The clay soils in West Plano and the older masonry in established neighborhoods like Willow Bend and Lakeside on Preston each present different challenges. We’ve worked on both, and we know what to look for before we arrive.
- Required licensing and insurance, verified. Every pro working under our name is required to hold the license and insurance Texas requires for chimney work. We don’t send anyone to your home who hasn’t met that bar.
- Transparent pricing with no hidden fees. The price we quote is the price you pay. No fuel surcharges, no “while we’re in here” add-ons, no surprise charges for basic equipment. If we find something unexpected, we show you the camera evidence and get your approval before anything changes.
- Workmanship backed by the Haven Standard. Every job leaves a documented record. If something isn’t right, we make it right. That’s not a slogan - it’s Clause 5: no surprises, including after the work is done.
Before
AfterOur Service Area Around Plano
We regularly sweep chimneys in Plano, Allen, Richardson, Frisco, The Colony, Carrollton, McKinney, Garland, Lewisville, Wylie, Dallas, and Irving. Most Plano appointments are scheduled within a few business days. Allen, Richardson, and Frisco typically book within the same window. For McKinney, The Colony, and points north, we usually have availability within a week. If your city isn’t listed here, call anyway - we serve the broader Collin and Denton county area and can often accommodate.
Frequently Asked Questions - Booking & Estimates

Yes. The assessment and written estimate are free. You are not obligated to book any work. We believe you should know what your chimney needs before you decide what to spend. Call (469) 240-3101 to schedule - estimates are free.
We typically schedule Plano appointments within a few business days of your call. Peak season is September through January, when wait times can stretch slightly. We do not promise same-day service, but we keep our schedule current and will offer the earliest window that works for you. Call (469) 240-3101 to check current availability.
We do not charge premium rates for Saturday appointments. Our Saturday hours run 7:00 AM to 6:30 PM, same as Sunday. We do not offer after-hours appointments beyond our published schedule. Our hours are Monday through Friday 7:00 AM to 7:30 PM, Saturday and Sunday 7:00 AM to 6:30 PM.
Your address, the type of fireplace or appliance you have (wood-burning, gas insert, pellet stove, etc.), and any symptoms you’ve noticed - odd smells, smoke backup, water stains, or it’s simply been a while. If you don’t know the details, that’s fine. We’ll figure it out when we arrive. Call (469) 240-3101 whenever you’re ready.
We accept all major credit cards, debit cards, checks, and cash. Payment is due when the work is complete, not before. For larger jobs, we can discuss payment timing in your written estimate. You’ll know exactly what you’re paying and when before anyone starts.
Call or Request a Callback
(469) 240-3101
Monday - Friday: 7:00 AM - 7:30 PM
Saturday - Sunday: 7:00 AM - 6:30 PM
No pressure, no obligation. Just a free assessment, a written estimate, and the information you need to decide what’s right for your home. If you prefer, ask for a callback and we’ll ring you at a time that works.
Written by Corrine Halstead, Owner at Emberly Chimney Cleaners Plano, serving Plano and surrounding communities.